Training responsiveness was okay but lacked some essentials
I had moderate expectations about the responsiveness during training, expecting quicker replies especially when I was stuck on certain modules. Initially, the communication seemed a bit slower than I thought it would be, which led to some delays in progressing through key parts of the onboarding. However, when responses did arrive, they were quite thorough and helpful, so the quality was there even if the speed was lacking. What was really missing was more proactive follow-up from the trainers; I had to repeatedly reach out for clarifications rather than anticipating the common hurdles. Compared to other training experiences I’ve had, this level of responsiveness felt slightly underwhelming, particularly in a remote setup where quick turnarounds can make a big difference. On the plus side, the training content itself was comprehensive and well-structured, which helped a lot. So while the pace of support was not what I hoped, the thoroughness of answers made the wait somewhat worthwhile. I think with a bit more promptness and anticipation of trainee needs, the overall onboarding would be much more effective.