I started the onboarding process with WFHI hoping the training sessions would be a smooth introducti

I started the onboarding process with WFHI hoping the training sessions would be a smooth introducti

I started the onboarding process with WFHI hoping the training sessions would be a smooth introduction to their remote workflow software. Unfortunately, my experience with the responsiveness of the training team was far from satisfactory. During my initial inquiries, responses took longer than expected, which delayed my ability to move forward confidently. While the training material itself was somewhat helpful and gave a decent overview of the software’s features, the lack of timely support made the process frustrating. There were moments when I needed clarifications about the dialer and database functions, but getting answers required multiple follow-ups. On the plus side, the software updates happening during this phase did not interrupt my learning, and the platform remained stable. Still, the onboarding overall felt a bit disjointed due to these communication delays. I appreciate that there was some effort to assist, but it didn’t meet the standard I expected for paid services. For anyone considering WFHI primarily for training, I would advise being prepared for slower interactions than you might want, as this affected my initial confidence significantly.