Training responses were mostly prompt, but a delay on database setup
I appreciated how quickly the WFHI training team responded when I had questions about the dialing tool functions; they typically gave clear and helpful answers within a few hours. This made practicing the calling software less frustrating. However, when I reached the part about integrating my personal contacts into the database, I experienced a noticeable delay in receiving guidance, which slowed down my progress. Still, once the support came through, the instructions were plain and useful, allowing me to continue with confidence. The onboarding material overall was well-structured, and updates to the software were communicated well. I found the payment and invoicing process to be efficient, with no surprises. Although one hiccup with timing on the database support happened, I believe the team was doing their best to assist. The overall training experience was good, with some room for quicker help on complex topics. I would recommend this service to people ready to be patient when detailed assistance is required.