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WFHI review

Training required too much figuring out; not satisfied

1 out of 51 of 5Verified customerTraining and onboarding

Training required too much figuring out; not satisfied

My experience with the training and onboarding was disappointing primarily because so much of the process was left for me to figure out on my own. While some materials were provided, there was a lack of clear guidance on how to integrate the calling tools and database with my existing workflow. The automatic updates sometimes changed features without much explanation, which added to my confusion. Support was available but not as proactive as I had hoped during these moments. On one hand, a few training modules were useful in parts, but overall, the burden of learning and setup largely rested on me. Thus, I would say that the training provided did not meet my expectations and I found it insufficient for what I needed.

Shraddha DevanMaharashtra, IndiaExperience: Published:
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