The onboarding and training process was generally in line with what I expected, though it was more t

The onboarding and training process was generally in line with what I expected, though it was more t

The onboarding and training process was generally in line with what I expected, though it was more time-consuming than I initially believed. The sessions covered the basics well, including how to use the dialer and maintain the client database, which was helpful. However, I had to revisit some training materials several times to fully get comfortable with the calling tools and understand the automated update schedules. The flow of the course was logical but paced in a way that expected repeated practice. Signing up was straightforward, and invoicing had clear instructions, which eased the administrative side. Despite these positive aspects, the volume of content made the overall effort required a bit higher than I anticipated, which is why I gave the training process a good but not perfect rating. I believe with more prior knowledge, the adjustment would be smoother.