Training required more effort than I had anticipated
I approached the training and onboarding hoping for something that would align closely with what I had seen described before signing up. Unfortunately, the process demanded more effort and time from me than I expected. While the initial sign-up was straightforward, moving through the training modules was slower and more demanding. The database feature was explained, but it took me a while to understand how it would fit with my workflow. The calling tools and dialer training also felt a bit rushed and lacked clarity in some parts. On the other hand, I found the telephonic support helpful when I reached out, which was the one aspect I can say was fine. Overall, the onboarding did not match my prior expectations, and it felt like I had to put in a lot more effort to get up to speed than I had planned. I hope the training content gets refined to be more user-friendly in the future.