I had hoped the training and onboarding would smoothly introduce me to the software features, but it

I had hoped the training and onboarding would smoothly introduce me to the software features, but it

I had hoped the training and onboarding would smoothly introduce me to the software features, but it demanded much more effort than I anticipated. The explanations often felt scattered, making it hard for me to follow how to use the calling dialer alongside the database. It took several hours of watching videos and rereading materials before I could get a basic workflow running. Despite the repetition, I still struggled to understand some steps clearly. The support line was somewhat helpful but not quick enough to resolve my confusion in real time. I expected a more guided setup process to avoid these issues, which unfortunately was not the case. Overall, learning the system was frustrating and required constant effort on my part to keep up with the pace of the training provided. It did not meet my expectations for a straightforward onboarding experience.