Training required decent effort, with some waiting involved
Starting the training and onboarding with WFHI was generally straightforward but it took a fair bit of effort from my side. While the modules were clear, I noticed there was some repetition in explanations, especially around using the calling tools and managing the database, which slowed down progress a bit. It felt like I was revisiting some points that I had already understood earlier, so that part could be streamlined to keep things moving faster. Additionally, occasional waiting periods cropped up when I was waiting for automatic updates to finish or for telephonic support to confirm some setup details. This waiting, though not very long, added friction to the onboarding pace. Still, I found the overall effort worth it because the system functions well once you get past these initial steps. The support was helpful during these moments and refined the process where needed. So while setting up and training did demand patience and repeated effort, I feel the investment was justified by the eventual ease of software use that followed. Future users should expect to dedicate some solid focus and be ready for minor pauses along the way, but the end result is a workflow that runs smoothly.