training required consistent effort with some waiting
During the onboarding and training phase, I noticed that I needed to repeat certain modules multiple times to fully grasp the usage of the database and calling tools. While the training was thorough, some sections felt overly repetitive, which added to the time I invested before feeling comfortable using the software independently. Additionally, there were moments when I had to wait for telephonic support callbacks or responses to clarify doubts about dialing or accessing features. This waiting occasionally disrupted the learning process. On the plus side, automated updates were implemented smoothly and didn't negatively affect the training sessions. Overall, while the software does provide a comprehensive structure for onboarding, I would suggest an optimized training schedule to reduce repetitive content and minimize waiting for support, thereby making the experience more streamlined. The effort I invested was considerable but rewarding enough that I plan to continue using their tools for remote workflows despite these small inconveniences.