5 out of 55 of 5Verified purchaseTraining and onboarding
Training quick to respond on technical questions
When I first started the training and onboarding, the initial sessions were well-structured, but my real tests came later when I had technical questions about the calling tools and database integration. I was particularly impressed by how promptly the support team responded whenever I hit a snag. For example, during a session on using the dialer, I encountered an unexpected issue, and within minutes, support helped clarify the problem and guided me on the fix. The whole setup process, including invoicing and payment questions, was addressed efficiently. The smooth communication during those troubling moments really boosted my confidence with the software, making it easy to continue without much delay or frustration.