Training provided clear steps, but some waiting and repeats occurred
The training sessions were well structured and covered all necessary aspects, including the calling tools and database management. Each module was presented clearly, and the onboarding flow made sense logically. However, I noticed some repetition during the training, especially in explaining the features of the dialer and database access. Sometimes we had to wait for other attendees to catch up or for technical resources to load, which extended the sessions a bit longer than expected. Despite that, the material was relevant and helpful for understanding the software and setting up the workflows. The automatic updates were also explained but went through quite quickly, and I felt I needed to revisit some parts on my own later. On the positive side, the training team was responsive during the sessions and answered questions thoroughly. Overall, it was a balance between effective content delivery and occasional waiting and repetition that could have been minimized for efficiency. I would say the training prepared me adequately but could improve on pacing and reducing redundancy.