Training process se thoda surprise hua, expectations match nahi hue
Mujhe laga tha training clear hogi, par sach kahun toh onboarding thoda confusing raha. Explanation itni straightforward nahi thi jitni maine expect ki thi. Kuch steps par clarity kam thi aur jo instructions diye gaye, wo practical setup se match nahi kar rahe the. Dialer aur database integration ke baare mein exact use case samajhna mushkil tha. Training materials theek-theek the, par personally video instructions aur telephonic guidance mein clarity ki kami hui. Support hotline par bhi feedback mila ki kisi ko details repeat karni padti thi. Software ko samajhne mein zyada self-effort lagana pada, jo ideally training se avoid hona chahiye tha. Payment aur invoice process simple the, kyunki woh pehle hi set up ho gaye the. Overall surprise yehi tha ki expectations se training experience different tha aur clarity ki kami se thoda helpless feel hua. Kya sahi tha? Support team intentful tha, par unka delivery thoda weak tha jo onboard karne mein dikkat daal gaya.