Training process bahut bekaar thi
Training aur onboarding jo thi, usme bahut zyada repetition tha. Kabhi kabhi ek hi cheez baar baar samjhane ko kaha gaya, jo ki time waste lagta tha. Waiting periods kabhi kabhi bahut long ho jate the, especially jab software ke kisi feature ko samajhna hota tha. Jab main finally ready thi ki aage badhun, tab bhi koi smooth transition nahi tha training ke. Kis tarah se dialer use karna hai ya database ko manage karna hai, ye sab clear nahi tha from the training sessions. Isliye, overall main kaafi frustrated thi kyunki mujhe laga main zyada productive ho sakti thi agar yeh onboarding jaldi aur achhi hoti. Support team se baat karne mein bhi der lagi thi, jo frustration badhata tha. Software ke automatic updates ki wajah se kuch naye bugs bhi aaye jisse kaam karna aur mushkil ho gaya tha. Mujhe yeh lagta hai ki agar onboarding experience better hota aur zyada practical hota, toh main training ke baad zyada confident feel karti. Lekin yeh sab process thoda outdated aur inefficient tha mere liye.