training prepared me well except for the database feature
The training and onboarding were generally good, and I felt most of what I was told beforehand matched what I actually experienced. The modules introducing the calling tools and dialer worked exactly as I expected, with clear walkthroughs and accessible explanations. This helped me get started quickly without much confusion. However, I found the part about the database feature to be less thorough than anticipated. It seemed to lack some practical examples or detailed guidance on how to best integrate it into daily workflows. As a result, I had to spend additional time experimenting outside the training sessions to figure out how to manage the contact lists effectively. Despite this, the automatic updates during usage went smoothly, and the training adequately covered those changes as they came up. The sign-up and payment process was clearly explained in advance, so it was easy to follow along without surprises. I also appreciated the availability of support when I needed answers, even though I wished there was a little more focus on certain advanced features during onboarding. Overall, the experience met most of my expectations with that one notable exception regarding database handling.