training poor tha, onboarding confuse kiya
Main directly bolunga ke training aur onboarding experience expected ke bilkul neeche tha. Aapke dwara di gayi training material mujhe laga adhura tha aur jo steps aapne bataye the wo practical use ke liye utne clear nahi the. Maine socha tha ki onboarding ke dauran zyada interactive sessions honge jisse main software ko achhi tarah samajh paunga, par wo missing tha. Database aur dialer ke baare mein mujhe lagta hai ki thodi aur mahinat karni chahiye thi training mein. Support se baat karne par positive response mila but fir bhi road map clear nahi hua ki kaun se features kaise use karne hain efficiently. Mujhe lagta hai ki thodi aur detail aur hands-on training ki zarurat thi isme, taki naye users ko bina confusion ke software operate karne mein madad mile. Overall experience thoda disappointing raha aur aap is par gaur karenge toh acha hoga.