Training pace was fine but initial setup needed patience
The onboarding and training experience with WFHI worked decently well. The initial sign-up and invoicing were straightforward, so that part did not cause any delays. I found the training was detailed and helpful, especially when understanding the calling tools and database features. That really set me up well for daily use. Starting up the remote workflow wasn't instantaneous; it took a few days to get fully comfortable with the dialer and software navigation. Automatic updates sometimes changed the interface slightly, which required some adjustment each time. However, the overall training quality helped me overcome these adjustments without much trouble. I think the length of the setup phase was reasonable given the software complexity, though a bit more guidance or quicker onboarding would have been appreciated. Still, the clear and steady training made the process manageable.