training outcoome is good, but setup was bit one-off and simple
I found the training and onboarding pretty straightforward overall, it mostly felt like a one-off setup event. Once you get the basics down, using the software day-to-day doesn’t require much extra input. The initial few steps like configuring the dialer and setting up the database took some time, but after that everything just ran smoothly. Ongoing updates and tweaks felt minimal which was nice because I didn’t want to spend every week re-learning something new. The onboarding process gave a clear signpost of what needed focus upfront so you’re not guessing along. That said, I do wish there was a bit more continuous coaching or reminders as I went along, it could’ve helped with some details that didn’t stick well initially. Still, the outcome is good since the training really sets you up well for everyday workflow management without frequent headaches.