The training and onboarding steps had a decent flow but also some drawbacks. On the positive side, t

The training and onboarding steps had a decent flow but also some drawbacks. On the positive side, t

The training and onboarding steps had a decent flow but also some drawbacks. On the positive side, the sign-up process was clearly laid out and simple to follow, making the beginning smooth. The initial training sessions were motivating and gave a good overview of the software and the calling tools. However, I felt that some later steps, especially involving the database feature and dialing system, were not explained in the most logical sequence. Sometimes I had to jump back and forth between topics or test features on my own to fully understand them. The automatic updates changed things occasionally, which was a bit confusing without guidance on what had been updated. Telephonic support was helpful overall, but I wished the onboarding training matched those real-time assistance benefits by being more consistent in order. So, while the good parts made me want to keep going, the harder parts made me spend extra time figuring things out independently.