Training order felt smooth, but one step could be better
Overall, the whole training and onboarding felt quite straightforward and efficient from start to finish. The sequence of steps made sense for the most part, letting me gradually explore the core features like the dialer setup, database management, and automatic updates without feeling overwhelmed. I especially liked how the telephonic support was woven into the process just when I needed it. However, there was one moment during the database integration where it felt like some prerequisite instructions were skipped or placed later than they should have been, making that section a bit confusing and requiring me to backtrack. Aside from that, the sign-up and initial training material were clear, and the whole dashboard introduction was very user-friendly. This felt like a well-planned rollout, making me confident in adopting the software for managing remote workflows. I appreciated how the invoicing and payment steps matched expectations, and the training sessions addressed relevant practicalities. Describing the entire experience in one phrase, I’d say it was a mostly smooth and organized journey with just a slight hiccup in one specific training stage.