Training order clear but later steps got confusing
What I liked best about the training was how the initial steps were laid out clearly and made a lot of sense. The software basics and how to access the calling tools were explained in a logical order that helped me ease into using the platform. However, as I progressed to the more advanced stages, like managing the database and using the dialer together, it felt like the steps got quickly jumbled. It wasn't clear how one was supposed to move smoothly between features without confusion. The telephonic support tried to help with this but it still felt like something important in the training flow was missing. Despite that, the sign-up and invoicing process were straightforward, which was a relief. So overall, I appreciate some parts of the training but felt the later sequence needed better planning.