Training only clicked once I figured out some parts alone
The training and onboarding process was warm enough to feel welcoming, though it became clear that I had to figure out several aspects by myself. Early on, basic features like the dialer setup were explained well in the training sessions, but when it came to integrating the database into my workflow, the guidance felt a bit thin. I spent quite a few hours experimenting and seeking additional clarifications through telephonic support before I fully understood how the automatic updates affected my software experience. I appreciate that the sign-up and payment process was straightforward, which made the overall start easier. However, I think the training would have been more effective if it anticipated some of the more complex scenarios rather than leaving users to explore them independently. Once I grasped those details, things started falling into place and I felt able to use the system comfortably every day.