1 out of 51 of 5Verified purchaseTraining and onboarding
Training onboarding process was confusing from start
The onboarding training was supposed to get me ready quickly, but I found myself struggling with the tools and dialer setup. There was little guidance on connecting the database feature to the workflow, so I had to figure out a lot of things by myself. The training had some useful parts about automatic updates, but the initial sessions lacked clarity, especially on invoicing and payment steps. This left me frustrated because I expected more comprehensive support. Telephonic assistance was available but didn’t always resolve my doubts effectively. Overall, the training did not meet my expectations and made the start quite difficult and stressful.