3 out of 53 of 5Verified purchaseTraining and onboarding
Training Onboarding: Mixed Feelings
I had expected the training and onboarding process to be more consistent day to day, but it was a mixed bag. Some modules or sessions worked just fine, helping me understand the remote workflows and software features, which was encouraging. However, other parts felt disorganized or repetitive after a few days of using the system. The initial sign-up and basic navigation went smoothly as promised, but as days passed the guidance seemed to lose clarity, especially when trying to integrate calling tools with the built-in dialer. Still, I appreciated the overall attempt and the usefulness of automatic updates, though the telephonic support was hit or miss. Overall, the experience was neither great nor terrible.