Training new users ke liye asaan nahi hai
Main soch rahi thi ki training aur onboarding process mere liye asaani se clear ho jayega, par mujhe mahesoos hua ki ye un logon ke liye zyada suited nahi hai jinhe pehle se technical background nahi hai. Training materials and resources toh hain, lekin woh scattered hain aur sahi cheezein find karna thoda tough tha mere liye. Dialer setup ya database access ke instructions thode confusing the, aur mujhe lagta hai ki woh log jo zyada self-directed hain unke liye thoda better hai ye system. Telephonic support achha milta hai lekin jab tak basic cheezein pehle se samajh nahi leta, utna toh wait karna padta hume. Mere hisaab se, agar aap technically confident nahi hain toh shayad WFHI ki training zyada suitable nahi hai, thoda frustration hona aam baat hai. Training ka overall flow mujhe aisa laga ki thoda streamline karna chahiye takki naye users ko sahaara mile bina jyada difficulty ke.