Training ne toh sach me hairan kar diya
Training aur onboarding ke dauraan mujhe laga tha ki main achhi tarah se ready ho jaungi. Par end tak mere confidence me koi asar nahi pada. Jo steps diye gaye the, wo bas confusing hi lag rahe the. Dialer aur software features samajhna mushkil tha, database bhi mere kaam ke hisaab se fit nahi baitha. Support team se contact kiya toh response delayed tha aur unka guidance bhi satisfactory nahi tha. Jo automatic updates diye gaye, unse bhi zyada pareshani hui kyunki baar baar naye changes ki wajah se aur confusion badh gaya. Overall, training ke baad mujhe lagta hai ki main abhi bhi pura confident nahi hoon aur mujhe zyada samay ya fir alternative training chahiye thi. Onboarding process mujhe thoda overwhelming laga, especially jab payment aur invoice ka process bhi thoda complex tha. Main soch rahi thi ki zyada help milegi, par wo experience nahi hua.