Training ne thoda surprise kiya, thoda expect nahi tha
Maine socha tha ki onboarding process zyada smooth aur simple hoga, par jab main training join ki toh thoda confusing laga. Aap log ne kaha tha ki step-by-step guide milega, lekin jo explanations diye gaye woh mere expectations se match nahi karte the. Kuch topics the jo repeat kiye gaye the, jisse time zaya hua. Mujhe laga tha ki main jaldi se software samaajh jaunga, par aisa nahi hua. Jo call dialer ka setup tha, woh bhi thoda complicated laga aur kuch baar support ko phone karna pada. Jo database feature hai, uska use thik tha, lekin training mein us potential ka pura use nahi samjhaya gaya. Bas ek achhi baat ye thi ki invoicing aur payment samajhne mein dikkat nahi hui. Aap logon ko onboarding process ko thoda aur user-friendly banaana chahiye tha, warna naye users frustrate ho sakte hain.