training ne thoda confuse kar diya, expectations clear nahi thi
Jitna mai soch raha tha training kaafi help karegi aur onboarding process smooth hoga, woh pura match nahi hua. Poora routine thoda different tha jo pehle samjha gaya tha mujhe. Training sessions me kabhi kabhi mujhe laga ki jo cheezein batayi ja rahi hain woh mere kaam ki nahi hongi ya phir practical level pe fit nahi baith rahi thi. Mujhe lagta hai ki software ka basic setup jaldi samajh me aaya lekin jo extra features hote hain jaise dialer aur database integration woh utne clear nahi the. Onboarding ke dauraan kahin kahin mujhe baar-baar samajhna pada ki actually process kaunse step pe jaa raha hai, thodi confusion bhi hogi ki kya expect karna chahiye tha. Support team se baat karne pe kuch cheezein better ho gayi thi par training self-help resources unhi sab problems ko cover nahi kar paayi. Thoda struggle hua to baar baar support ko call karna pada, jo thoda time-consuming tha. Mujhe lagta tha ki automatic updates mujhe ziyada changes ke bare me guide karenge lekin woh bhi theek se explain nahi hue the. Poori journey me ek baat acchi lagi ki sign-up aur invoicing process simple tha jo maine socha tha uske kaafi kareeb tha. Overall, mai thoda unsure hoon ki meri expectations aur actual training match kar paayi ya nahi, kyunki practical cheezein thodi weak thi.