4 out of 54 of 5Verified customerTraining and onboarding
Training ne galat cheez handle kiya, par akhir sahi ho gaya
Jab main WFHI ke training mein thi, to mujhe laga tha ki agar koi dikkat aayegi, toh wo zyada time leta ya complex hota. Lekin jab kuch technical glitch hua during onboarding, toh support team ne jaldi aur efficiently uss issue ko solve kiya. Normally, main expect karti thi ki thode extra steps ya delay hoga, par yeh mera positive experience raha. Training modules ne bhi fault recovery procedures sikhaye the, joh kaafi madadgar prove huye. Ek chhoti si complaint yeh thi ki kabhi-kabhi instructions thodi generic lagti thi, jo har situation par nahi baithe. Par overall outcome toh accha tha aur main confident ho gayi thi ki jab bhi problem ayegi, mujhe help milegi aur main use karte hue comfortable bani rahungi.