Training mostly self-directed, no issues
The training and onboarding process provided by WFHI was largely self-directed, which suited my style well. I found most of the material easy to access and worked through it at my own pace. The layout of the training dashboard was simple enough that I rarely needed to ask for help. The dialer and database features were explained clearly enough within the sessions, so using them required minimal extra figuring out. I appreciated that automatic updates kept the software current without disturbing my workflow. While there was some documentation I referred back to, overall I did not depend heavily on live support or phone assistance during the onboarding. Billing and payment steps were straightforward, with clear invoices and no confusion in the sign-up process. Because I am comfortable navigating new software, this mostly self-service approach worked well for me. I think others who have similar experience would find this training method effective and hassle-free, so my verdict is that the training was well designed for independent users.