Training mostly one-time, ongoing tasks clearer
The training and onboarding process included a one-time setup of the software and dialing tools which was straightforward. The initial configuration took the most time, involving guidance through the dashboard and the database features. After this, I found that the recurring tasks were easier to manage with the training provided. The automatic updates were handled without much interference to my normal workflow, which was positive. The only small criticism would be that some training aspects were quite general and could have been more tailored to ongoing improvements one might encounter. Overall, the process had a clear distinction between the initial one-off setup and the ongoing activities required to maintain the software, which helped me understand where to concentrate my time moving forward.