training mostly good but could do with a bit more clarity
The training covered a lot of useful stuff and mostly matched what I was expecting going in. The onboarding flow was well structured, breaking down steps in a way that made it easy to understand the software’s core functions. I particularly liked how the calling tools and dialer features were demonstrated. The database section was clear enough too and helped me organize data properly as I went along. Automatic updates didn’t cause interruptions, which was a relief. However, I felt like some of the examples used in training were a little generic and didn't quite reflect my actual workflow, which made parts of it less relatable. Also, while the telephonic support was helpful, it sometimes took longer than I hoped to get through during peak hours. Still, the sign-up and payment process was smooth and transparent, no surprises there. Overall, the training was a positive experience that prepared me for most of what I’d need, even if there were small gaps where I thought more depth or real-world context would have been beneficial. I’d say it’s solid but could be improved with slightly more tailored content and quicker support on busy days.