Training mostly clear, but some parts needed more detail
When I first started with your onboarding and training, I found the explanations mostly easy to understand and logically presented. The step-by-step guidance for setting up the dialer and managing the database was particularly helpful in getting up to speed quickly. However, some parts of the training could have been clearer, especially where they touched on troubleshooting and best practices for integrating the software with existing tools. It felt like the broad strokes were well covered but the finer details were skimmed over. The telephonic support was available for clarifications which was reassuring, though ideally, the training itself could have been more comprehensive to reduce reliance on follow-up questions. The sign-up and payment process was smooth and well explained, contributing to a calm start in using the software. Altogether, I am quite satisfied but feel there is room to enhance the training further for new users.