Training mixed good info with too much guesswork
The training and onboarding gave me a decent overview of most features, which was helpful in understanding the basics of the software. However, I found I had to figure out quite a lot on my own, particularly with using the dialer and managing the database. The training materials covered the essentials but weren’t very detailed about real-world application, so I spent a lot of time testing things to see what worked. The onboarding process introduced the support tools but didn’t walk through day-to-day usage thoroughly enough. On the positive side, the sign-up and payment process were fairly simple. It’s clear they provide useful tools, but I wish there had been more guided step-by-step help for setting up workflows rather than expecting users to experiment to fill in the gaps. If you prefer figuring things out yourself, it might work, but for those who want more structured training, this could be frustrating.