training mix: sukoon bhi aur frustration bhi
Training phase me first day sab theek tha. Mujhe acha laga ki software ke basic functions simple hain, jaise database ko manage karna aur dialer ka setup karna. Par jaise-jaise din beet rahe, tools thode unpredictable ho rahe the. Kabhi call dialer freeze ho jata, aur kabhi automatic updates bezati karte. Mujhe lagta hai ki training me thodi aur practice sessions honi chahiye thi regular basis pe, taki jo bugs aate hain wo timely address ho sake. Onboarding ke bad software thoda zyada confusing lagta, kyunki har week naye features add hote hain bina clear explanation ke. Payment aur invoice system me koi major problem nahi thi, par thoda aur transparent hona chahiye tha ki kab aur kitna payment hoga. Support team ache hain, par kabhi-kabhi unki calls expect se late aati hain, jo frustrating hai. Toh overall, training ne mujhe kuch confidence diya, lekin daily challenges aur system glitches ko dekh ke lagta hai ki aur sudhar ki zarurat hai.