2 out of 52 of 5Unverified experienceTraining and onboarding
training missing ongoing setup details
I noticed that most of the setup was a one-time thing, but I expected more continuous guidance as I kept exploring the system. There was one moment when I tried to use the call tools extensively and wished the training had more on managing ongoing updates or changes in the dialer feature. That felt missing from the onboarding, which focused mainly on initial setup steps. The brief explanations didn’t quite prepare me for issues arising days into using the software. So overall, while the basics were covered, the ongoing support or training updates would have been nice to have clearly outlined.