Training missing interactive elements and faster pacing
The training and onboarding had a lot of repetition in it, which slowed down my progress unnecessarily. I found myself waiting through the same basic explanations multiple times before moving on to more complex functions like using the dialer and managing the database. The process lacked interactive components that could have made understanding easier and faster. Often, I felt stuck waiting for automatic updates to finish before continuing. The payment and sign-up steps were fairly standard and did not cause issues. Telephonic support did help when contacted, but overall, the training felt a bit slow and could benefit from cutting down on repeated sections and speeding up the flow. I would have preferred a more dynamic approach that adapted to my pace and minimized downtime, which was mostly missing here.