Training Missed Some Key Practical Guidance I Expected
When I signed up for WFHI’s training and onboarding, I was hopeful the process would cover all the essentials thoroughly. I did receive solid instructions on the software's features, including the dialer and database setup. However, some parts of the training felt incomplete, particularly regarding troubleshooting common issues and making the most of automatic updates. The sessions mainly focused on theory rather than practical application, which left me somewhat unprepared for real-world use. On the positive side, the invoicing was handled efficiently and the payment process was straightforward. Although I appreciate the efforts made in orientation, there were clear gaps in what I was expecting versus what was delivered, especially in terms of hands-on remote workflow management.