Training missed key confidence boosters
I went through the onboarding and the training modules fairly quickly, hoping it would make me feel confident in managing the software and its remote workflow setup. But after completing the sessions, I was left feeling uncertain about actually using the dialer and the database features daily. The explanations were rushed in some places, especially around setting up and accessing the database, which felt critical for my tasks. The automatic updates were mentioned but not demonstrated properly, so I worried about changes disrupting my workflow unexpectedly. Although the sign-up and invoicing process was smooth enough and didn't cause problems, the support during training felt impersonal and too scripted, which didn't help me ask real questions or clarify my doubts. I’ve been through onboarding sessions before, so I expected clearer guidance on practical use, but this felt lacking. In the end, I am not very sure if I will get much done without extra help. It felt like the training covered the basics but missed the real confidence-building necessary for independent work.