Training missed flexible timing options
The training modules were generally useful and well-organized, but they didn’t fully align with the hours I actually work. I felt like the onboarding sessions were scheduled assuming a fixed work time, which wasn’t ideal for my shifting remote routines. There wasn’t much flexibility in choosing when to attend live sessions or access recordings later at my convenience. I expect remote work tools to match the remote nature of the hours as well, so this was a bit limiting. Otherwise, the content covered was relevant and the pace was right for new users getting started. I think adding more options for asynchronous learning or additional sessions at different times could improve the experience. I just wanted to point out that missing the timing options is something that the company might want to address going forward.