Training met my hopes despite a small hiccup in onboarding
Starting the training, I was excited but also a bit nervous about how smoothly everything would go, especially given the remote setup. During onboarding, I ran into a problem where the dialer didn't connect properly to my headset on the first try. I reached out to the telephonic support, and they guided me through some settings adjustments patiently. The whole process was quick and stress-free, which made me feel supported from the start. The training content itself was practical and clear, helping me learn how to use the software and database efficiently. What I really liked was the step-by-step format, which matched what I expected from the description. Still, I’d say the initial setup might need a bit more troubleshooting guidance included so others don’t face the same small inconvenience. Overall, the onboarding and training did the job well enough and I felt prepared to use the tools confidently after completing the modules.