Training met most needs but lacked practical examples
The training and onboarding process was fairly in line with what I had expected before signing up. The initial sessions covered the software basics and setup adequately, giving me the confidence to navigate the dashboard and access calling tools smoothly. However, I did notice something missing which made me a bit hesitant about the full potential. Specifically, there were few practical scenarios tailored to typical workflows, so I found myself wishing for more examples related to the database management and dialing functions. This made the transition from training to actual hands-on use a bit more challenging than anticipated. Still, the onboarding flow was coherent and the automatic updates seemed to keep everything reasonably current without causing disruptions. The invoicing and payment mechanisms were straightforward too. Overall, while the training was useful, incorporating more focused, scenario-based learning would elevate the experience significantly and reduce small reservations that lingered for me.