Training met expectations but room for slight improvement
I found the onboarding and training mostly aligned with what I expected before I started using WFHI. The tutorials were practical and helped me get familiar with the database and calling tools quickly. The pace was good, though I felt some of the software features could have been explained with more depth, especially about how the dialer integrates within workflows. Still, the step-by-step guidance made the signup and activation process quite manageable. While it wasn’t perfect, the training was definitely sufficient to get me operational and comfortable with the system. I appreciated that the support team was available to clarify some points, which added to the smooth start overall. It did the job, just with a bit less detail in a few areas than I had hoped for before I began the course.