Training met expectations, but pace felt a bit rushed
When I first signed up for your training and onboarding, I was hopeful it would cover the details I needed, and for the most part, it did. The step-by-step guides made it straightforward to understand how to set up the remote workflow software. However, at times I felt the training moved a little too quickly through some parts, especially the sections involving the calling tools and dialer features. I would have appreciated a bit more time or examples to absorb those steps more confidently. The database walkthrough was very useful and matched what your website described, so that was a good fit. Onboarding itself was smooth; I liked the way the automatic updates were explained as part of the process so I knew how things would refresh without interruption. The invoicing and payment steps were also clear and simple. It’s mostly positive, but the only real reservation I hold is the pace of the training - a slower tempo could make it even better for users learning all the software components for first time use. Overall, good job getting most expectations right, just a little room for adjustment in training speed.