Training mein zyada self-exploration karni padi, explanation missing thi
Maine onboarding aur training ko lekar kaafi expectations rakhi thi, lekin mujhe khud hi zyada cheeze samajhni padi. Jo training content diya gaya tha, usmein dialing tools aur database ka basic overview tha, lekin advanced features ki detail explanation nahi thi. Main product ki automatic updates ke baare mein bhi khud research kar rahi thi, kyunki training mein unka impact clear nahi tha. Payment aur invoicing process thoda straightforward tha, lekin mujhe sign-up ke baad invoice clear hone tak confusion rahi. Support lene par bhi, mujhe lagta tha ki repetitive questions karne par bhi solution turant nahi mil raha tha. Dialer aur workflow tools ka setup main ne khud adjust kiya because onboarding process itna supportive nahi tha. Training ke dauran focus zyada software ke general functions pe tha, par real working scenarios ke liye prepare nahi kiya gaya tha. In sab mein ek achhi baat yeh thi ki basic instructions kaafi clear the, to kam se kam start karne mein koi problem nahi hui. Lekin mujhe lagta hai ki agar training mein thoda aur personalised guidance hota toh main zyada smoothly kaam kar pati. Overall, yeh experience disappointing tha kyunki expectations aur reality mein gap tha.