Training mein woh clarity missing thi jo expect kar raha tha
Maine training aur onboarding ke liye kaafi umeed laga ke rakhi thi, lekin jab actual mein start kiya toh thodi disappointment hui. Training materials jitne clear hone chahiye the, utne simple nahi the, aur actually work karte waqt jo real issues samne aaye unka zyada mention nahi tha. Mujhe laga tha ki training modules practical honge aur humko actual calling tools aur dialer use karne ki full practice milegi, par mostly wo theoretical tha. Onboarding mein thoda slow support mila, jo frustration badhata tha jab queries ke jawab delay hote. Meri ek chhoti si reservation yeh thi ki thoda zyada interactive training hone chahiye tha jisme actual workflow dikhaya jaye. Software ke database feature kaafi useful hai, par usko samajhne mein initial training nahi madad karti. Mera experience overall theek thaak raha, lekin jo expectations thi woh puri nahi hui. Agar WFHI apne training ko zyada user-centric aur problem-solving banaye toh naya user easily adapt kar sakta hai.