Training mein woh baat thi hi nahi jo sochi thi
Main soch rahi thi ki training aur onboarding process itna well designed hoga ki main easily software ko samajh kar use kar paungi bina kisi dikkat ke. Par jo reality mili, usme meri expectations bilkul match nahi hui. Training sessions bahut basic the aur zyada practical guidance nahi mili jo mujhe work setup mein help kare. Onboarding ke step similar steps pe rukte rahe bina continuity ke, jo mujhe confuse karte gaye. Main chahti thi ki dialer and database integration ko ache se step-by-step samjhaya jaye, par wo toh scattered tarike se hua. Software me updates ka bhi clear info nahi mili, toh mujhe baar baar system mein changes ko samajhna pada without kisi proper support. Jo telephonic support mila, wo bhi mujhe lagta hai ki expect kiya gaya better hona chahiye tha, kyunki thoda slow response mila aur mujhse baar-baar basics puchte rahe. Overall, training aur onboarding se mujhe jo socha tha usse kaafi gap dekha aur mujhe lagta hai ye process improve karna chahiye, tabhi main confident feel kar paungi software ko use karne mein.