Training mein wo clarity nahi jo chahiye thi
Mujhe initially kaafi umeed thi ki training aur onboarding process mujhe easily samajh aa jayegi aur main bina kisi madad ke use kar paungi software ko. Lekin yeh baat bilkul missing thi training mein; training thodi generic thi aur specific queries ka solution mujhe milna mushkil hua. Har feature ko samajhne mein time laga aur mujhe lagta hai ki jab dobara sign up karungi tab bhi mujhe kisi na kisi tarah ki madad lena padega. Automatic updates se kuch features better ho jaate hain lekin main confident nahi hoon ki updates ke baad naye changes use karna mujhe easy padega bina kisi clearer instruction ke. Support team se contact kiya par response time thoda slow tha, jis se mere doubts clear hone mein aur zyada time lag gaya. Software ke dialer aur database use karte waqt kuch basic oojha bhi mujhe sahi tarah se yaad nahi reh paaya kyunki training mein wo explain nahi hua tha jis level ka mujhe chahiye tha. Payment process toh simple tha, par onboarding mein clarity ke bina mujhe lagta hai main baar-baar help ke liye contact karungi.