Training mein wo cheezein missing thi jo pehle hain bahut zaroori
Sabse pehle toh onboarding process mein mujhe wo clarity nahi mili jo pehle dusre platforms par hoti thi, jo mujhe familiar feel karati thi. Training sessions theek-thaak the, par unmein kaafi basic cheezein chhoot rahi thi, jaise ki main dialer ko efficiently kaise chalau ya database ko kaise sync karu apne workflow ke saath. Mujhe laga ki training mein zyda practical examples hone chahiye the takki main jaldi samajh sakoon. Sign-up process complicated nahi tha, par overall flow confusing tha, aur mujhe lagta hai ki thoda aur customer guidance ki zarurat thi. Telephonic support bhi utna responsive nahi laga jitna maine expect kiya tha, isliye jab questions hue toh solution milna mushkil hua. Mujhe lagta hai ki ye sab cheezein training aur onboarding mein missing thi jo mere liye pehle se zyada helpful hoti, is wajah se main zyada confident feel nahi kar paya.