Training mein waqt toh laga, magar problems theek se handle kiye
Onboarding ke dauraan kuch cheeze galat ho gayi thi, jaise ki dialer thoda inconsistent behave kar raha tha kabhi-kabhi. Par jo baat mujhe pasand aayi, woh yeh thi ki training aur support ne har baar patient attitude dikhaya aur mere doubts ko patiently solve kiya. Multiple sessions mein mere technical problems ko diagnose karne ki koshish ki gayi, aur overall process thoda lamba tha, lekin mujhe laga ki ye time dena worth tha. Database feature aur automatic updates kaafi useful rahe, aur mujhe lagta hai ye software achhi tarah maintain kiya ja raha hai. Payment aur invoicing ka system clear tha, but thodi aur speedy communication hoti toh aur behtari hoti. Support ka phone par response theek tha, par kuch baar help lene mein thoda wait karna pada. Training flow balanced tha, sirf onboarding mein thoda time zyada lag gaya, par user experience fir bhi achha tha.