Training mein timely response kaafi nahi tha
Training ke dauran maine support team ko kaafi baar call kiya, par unke responses expected speed se kaafi slow the. Bahut baar details puchni padti thi dobara, kyunki pehli baar mein clear jawab nahi milta tha. Software setup instructions mein clarity par bhi sawal uthta hai, kyunki basic cheezein samajhne mein waqt lag gaya. Dialer aur database ke integration ke baare mein sahi direction nahi mil paayi jo training ke format mein thi. Payment aur invoicing ka process shuru mein confusing tha, aur issue hote waqt response milna mushkil raha. Mujhe lagta hai ki agar training aur onboarding ka structure thoda better hota aur timely assistance milti, toh zyada smoothly chal sakta tha. Lekin yeh nahi hua, aur mujhe lagta hai ki main support team se jyada madad nahi le paya jaisa chahiye tha. Overall, jo missing cheez thi, wo tha effective communication aur prompt participation support side se, jiske bina training experience typical se different nahi ho saka.